Gojek, Grab to scrap driver subscription schemes ahead of 8% commission cap

Gojek, Grab to scrap driver subscription schemes ahead of 8% commission cap

Photo by Afif Kusuma on Unsplash

Southeast Asian ride-hailing giants GoTo and Grab are preparing to discontinue subscription-based programmes for motorcycle taxi drivers as Indonesia pushes ahead with a new policy capping platform commissions at 8%.

The move follows a directive from President Prabowo Subianto requiring online ride-hailing operators to allocate 92% of motorcycle ride fares to drivers, reducing the commission charged by ride-hailing platforms at 8%, down from as high as 20%.

GoTo, which operates Gojek, said in a statement that it would discontinue its “GoRide Hemat”, a subscription-based discounted ride programme for drivers, after concluding that the scheme required “better balance” for driver welfare. The programme had been tested since November 2025 and expanded in February this year.

Going forward, GoRide Hemat rides will adopt the same 8% revenue-sharing structure as regular GoRide services, the company said, adding that it expects “moderate” fare adjustments for consumers while maintaining affordability.

“Gojek and GoTo are fully committed to supporting President Prabowo Subianto’s direction regarding online motorcycle taxi commissions,” Hans Patuwo, CEO of GoTo, said in a statement, adding that the policy reflected “the spirit of National Awakening Day in the digital era”.

However, the company said it is still awaiting the full release of Presidential Regulation No. 27 of 2026 on the protection of online transportation workers, which has yet to be published officially.

Separately, Grab Indonesia also said it would terminate its “Akses Hemat” subscription programme for motorcycle taxi drivers following the government’s new commission framework, according to local media reports.

The company said the programme had originally been introduced to help drivers lower operational costs and increase earnings opportunities, but acknowledged the need to align with the government’s latest policy direction.

“With the latest policy direction from the government regarding the revenue-sharing structure for online motorcycle taxis, the Akses Hemat programme will no longer be continued,” Grab said.

Grab also stressed that it remains committed to safeguarding driver welfare during the transition period.

“We continue to coordinate with the government and driver partners to ensure that implementation of the new policy can run smoothly while maintaining a sustainable ecosystem for all parties,” the company said.

The programme had allowed drivers to pay a subscription fee in exchange for lower commission deductions on ride orders, similar to Gojek’s GoRide Hemat scheme.

The changes are expected to affect pricing structures across low-cost motorcycle ride-hailing services, as both Grab and Gojek seek to balance driver earnings, consumer affordability, and profitability under the new framework.

GoTo acknowledged that the new revenue-sharing arrangement would reduce earnings from its motorcycle ride-hailing segment, but maintained that its broader ecosystem spanning fintech, logistics, and e-commerce would help offset the impact.

Edited by: Joymitra Rai

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